Packaging
Elevate Every Order with Beautiful Wrapping
Common Questions & Answers
Where can you find our store locations?
We maintain retail outlets in key cities worldwide, offering a welcoming space to discover our collection and receive personalized styling advice from our team.
How do I go about returning items purchased online?
You have 30 days from your purchase date to return products that haven't been worn and are in their original condition. Head to our Returns page for detailed instructions on how to initiate your return.
Which countries do you deliver to?
We provide shipping services to a wide range of countries around the world. Check out our Shipping Information page to discover all eligible destinations and their respective shipping fees.
How are customs duties and import taxes handled?
Most regions have import duties and taxes automatically calculated and added to your total at checkout. Some international orders may incur extra customs fees upon delivery, which the customer is responsible for paying.
How can I collect my order from a store location?
Select the "In-Store Pickup" option during checkout and collect your items from one of our partner retail locations. You'll get an alert when your order is ready for collection.
Are tangible gift cards available for purchase?
Yes! We offer physical gift cards through both our online store and brick-and-mortar shops. You can select your desired value and add a personalized message for the recipient.
Where can I use Afterpay for my purchases?
Afterpay is available in several countries including the United States, Australia, New Zealand, and the United Kingdom. Visit our Payment Options page to see the full list of areas where Afterpay is accepted.
